Over the last decade, e-Commerce has evolved into a thriving business model. Many traditional organizations have embraced online commerce as the future of selling products and services. Also, several new businesses are being conceptualized as online businesses themselves. However, e-Commerce transactions have always been riddled with safety concerns. Many e-Commerce portals are the victims of cyber threats since they handle sensitive data in high volumes. These cyber-criminals try to gain access to the PII (personally identifiable information) and banking details that consumers enter on these portals. Hence, as an e-Commerce site owner, it is imperative that you follow stringent security measures to offer a highly secure platform to your customers. In this article, we will share 5 essential data security tips for your e-Commerce business.
Common Security Concerns of e-Commerce Platforms
Before we begin, here is a quick look at some common security concerns.
These include threats like viruses, malware, spam, phishing attacks, hacking attacks, etc. and are targeted to exploit the victim for money.
More technical concerns like a crashing server, errors in the online payment system or bugs in the plugin used for e-Commerce.
Concerns Pertaining to Privacy
E-Commerce websites are the perfect spot for hackers to find sensitive customer information. Online consumers are aware of this and are always concerned about the security of their private information.
Concerns Regarding Your Intellectual Property Rights
Everything that you create and upload online is your intellectual property and eventually becomes an identity of your brand (like logo, images, etc.). Cyber-criminals might copy these and use it for the purposes of fraud.
Having understood the common concerns, let’s look at how you can make your e-Commerce website more secure:
5 Data Security Tips for E-Commerce Businesses
1. SSL Certification
A Secure Socket Layer (SSL) Certificate has become synonymous with a secure website. They help you in protecting the login information of your users, financial transactions, and offer a secure channel for data transfer. In fact, even websites which do not offer any financial transactions are getting SSL certified to offer a secure browsing experience to users.
2. PCI Compliance
The Payment Card Industry Data Security Standard (PCI DSS), also known as PCI Compliance, is a security standard which helps businesses prevent credit card fraud by increasing the control mechanisms with respect to the data of the credit card holder. Many e-Commerce websites find the process of becoming PCI Compliant to be complex. However, you must remember that the standard has been designed to ensure that you are at minimal risk.
3. Choice of the e-Commerce Platform
Choosing the right e-Commerce platform goes a long way in ensuring the security of your portal. There are several options available in e-Commerce platforms, and choosing the right one can be a difficult task. Look for a platform which includes in-built security protocols.
4. Regular Security Audit
Regularly auditing your security protocols is absolutely essential to maintain your site’s security. These audits can help you weed out potential threats and clear the data of earlier transactions. The factors that need to be audited are the performance, the security of data, navigation, engagement, payment, service, fulfillment, and product.
5. Bot Detection
Did you know that nearly half of the internet traffic is bots? Also, many of these are bad bots designed to cause your site some harm. Every e-Commerce portal desires high volumes of traffic. However, is this traffic real? You need a mechanism in place that can identify and analyze the bot traffic. Next, you need to classify them as good bots (like the one from search engines) and bad bots. Finally, you need to control the bad bot traffic.
Remember, data security requires some strategic security measures. Also, it is important to select the hosting plan, which primarily focuses on the security of the website. Cloud Hosting is one such type of hosting that has evolved to be high on security measures over the past decade. Many service providers offer the latest security tools and constant monitoring of their servers to identify potential threats and eliminate them, among other benefits. Ensure that you keep the security of your platform as a top priority while choosing every service for your e-Commerce platform.